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Message Subject: Abu Garcia customer service

muskyroller

Posted 10/4/2013 7:43 PM (#666864)
Subject: Abu Garcia customer service

Posts: 1039

Location: North St. Paul, MN

I'm another happy customer...very happy. I had a 6601 c4 take a dump on me fighting a fish. Sent it in with an explanation of what happened. They sent me a new 6501 TC, no questions! I'll be buying another reel this winter, no question who it'll be from. I was going to shop around.

Thanks Abu Garcia!

Steve

Ray Fuller

Posted 10/4/2013 8:39 PM (#666872 - in reply to #666864)
Subject: Re: Abu Garcia customer service

Posts: 340

Location: Lake County Illinois

They have been topnotch for me also.

bobtodd

Posted 10/4/2013 9:14 PM (#666879 - in reply to #666864)
Subject: Re: Abu Garcia customer service

Posts: 337

Location: Central WI

I sent a C4 to Abu that had a bad anti-reverse bearing. They did the same, and sent me a brand new C4 reel...no questions asked.

Adam42

Posted 10/5/2013 9:45 AM (#666916 - in reply to #666864)
Subject: RE: Abu Garcia customer service

Posts: 46

Location: Plymouth, MN

Abu has always been great for me as well. I sent in my 3 yr old winch for repair and they weren't able to solve the problem so they sent me a brand new one. I will always buy their reels.

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