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Message Subject: SuperStar Service

wicked

Posted 6/17/2012 2:39 PM (#565745)
Subject: SuperStar Service

Location: sneaking out to get on the water ;-)

I broke one of LTM rods the other day and was really nervice how the warranty would work out.I headed up to the St.Croix factory store in park falls and had a brand new rod in my hands within 5 min. Couldn't be happier.Loved the rods before and now won't by anything but.Way to stand behind your product.Congrats to St.Croix.Just thought I'd share my experience. Russ

hundo22

Posted 6/17/2012 7:36 PM (#565786 - in reply to #565745)
Subject: RE: SuperStar Service

Posts: 20

I have been buying St. Croix rods for at least the past 15 years or so. I have never had one break on a fish, but I have had a few break due to "unforseen circumstances". Every time I brought in my rod, it was replaced, no questions asked; even after the warrenty was expired. There are a lot good rod companies out there, and St. Croix has it's customer service department in order.

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