Posts: 1660
Location: central Wisconsin | TRADE-UP PROGRAM
Here’s a great plan for St. Croix owners wanting to try an even higher-performing model. Hard to believe, but your undamaged ‘Croix is worth money towards the purchase of another in a series which is at least one level higher. Additionally, rods with 5-year warranties can only be traded for rods with lifetime warranties. The rules are below, but you’ll need to speak to our Customer Service Representative to complete the deal.
Here’s the phone number: 800-826-7042. When prompted for the extension number, press 139 or 120.
But before you call, please read the following explanation of how Trade-Up works. And when you do call, please be prepared to give the model and serial numbers to our Representative. He'll need them to calculate your cost to trade-up.
1. The trade in value of your used rod is dependent upon the number of years since it was built. The amount of depreciation is 10% per year. To determine the year of manufacture of your rod, scroll down this page to “Interpreting the Age of the Rod”. You’ll only need the year of manufacture. Rods built prior to 2001 are not eligible for Trade-Up.
2. A St. Croix Representative will assist in the selection of your new rod and compute the cost of trading up. The cost to trade up equals St. Croix’s published retail price less the value of your trade, plus the applicable shipping and handling cost. (Trades are not allowed for rods listed in St. Croix’s Bargain Room.) Acceptable methods of payment include personal check (drawn on a USA bank account) and credit card (VISA, MC, American Express, Discover).
3. Return your undamaged rod to St. Croix. You may use our Discount Shipping Program to save money. Package it carefully, because damaged rods are not eligible, even if they are damaged in transit. A damaged rod will be returned to you in the condition in which we received it. Please return your rod in a disposable shipping container. We cannot guarantee that we will return your rod in the same container in which it you used to send it to us.
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