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Muskie Fishing -> Lures,Tackle, and Equipment -> Incredible service by Roger from H20
 
Message Subject: Incredible service by Roger from H20
jedec
Posted 7/3/2012 3:56 PM (#569005)
Subject: Incredible service by Roger from H20




Posts: 4


Hi all,

Just wanted to point out (proven for the so maniest time it seems) that Roger is a great guy to deal with.

I'm from The Netherlands and I've been reading this forum for awhile now (unfortunately no musky's here but we do have big northern's). Anyway I got interested through this board in the hardhead bait made by H20.
I contacted Roger and ordered a small and medium size hardhead and asked him for the invoice and his paypal-adress. He answered that it would take a bit longer because he had to make them and he was waiting on the tails / materials, but didn't provide the payment details yet. Today they were delivered meaning he shipped them abroad before payment!

That is outstanding service in my book and I hope to do business again.

Gr,

Richard
Mr Musky
Posted 7/3/2012 4:11 PM (#569009 - in reply to #569005)
Subject: Re: Incredible service by Roger from H20





Posts: 999


Plus 1, you wont find a nicer guy in the business! All of his baits are awesome! Glad to hear he hooked you up! Your going to love the hardheads, they catch'em.

Mr Musky
Tackle Industries
Posted 7/3/2012 5:30 PM (#569028 - in reply to #569005)
Subject: Re: Incredible service by Roger from H20





Posts: 4053


Location: Land of the Musky
+2

I got to meet Roger over the last 18 months at some musky shows. Outstanding guy and very nice. Makes some really nice lures too!!!

James
Mullhead
Posted 7/3/2012 5:34 PM (#569031 - in reply to #569028)
Subject: Re: Incredible service by Roger from H20





Posts: 286


Location: VA
Won't find a better man in the business.
Zib
Posted 7/3/2012 7:42 PM (#569054 - in reply to #569005)
Subject: RE: Incredible service by Roger from H20





Posts: 1405


Location: Detroit River
Yep, Roger Rocks!
catchandrelease
Posted 7/3/2012 8:43 PM (#569064 - in reply to #569005)
Subject: Re: Incredible service by Roger from H20




Don't know the man or own any of his lures, but that definitely speaks volumes for his character. There are few people that would ship overseas prior to payment.
hawkeye9
Posted 7/4/2012 9:44 AM (#569127 - in reply to #569064)
Subject: Re: Incredible service by Roger from H20




Posts: 426


Location: Perryville, MO
Yep...Roger is top notch. I had the same experience. I asked if he'd put together something mostly "white" for me in addition to a couple of stock colors. We exchanged a couple of emails concerning the custom. I asked for a total and where to send the money and he said just wait until he got the baits done. I expected to hear from him before finding the baits in the mailbox a couple of weeks later. Way cool. And the custom color was far beyond what I had hoped for. Faint silver scales over the white with a sweet black shad spot.
ToddM
Posted 7/4/2012 9:57 AM (#569131 - in reply to #569005)
Subject: Re: Incredible service by Roger from H20





Posts: 20227


Location: oswego, il
I have a lot of Roger's lures. I call him a wood diva. He makes some amazing stuff and just listening him talk about what his thoughts were into making his baits, he is on another plane.
curleytail
Posted 7/5/2012 10:17 AM (#569255 - in reply to #569005)
Subject: Re: Incredible service by Roger from H20




Posts: 2687


Location: Hayward, WI
Just echoing what others have said. Roger's always been helpful with any questions I have and repainted one of his baits for me after getting chewed on by many muskies. He makes nice baits that hold up well and catch fish, and his customer service is hard to beat. This post reminds me that I need to add a few more from his lineup to my list.

Tucker
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