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Message Subject: Shout out to great customer service!

ToddM

Posted 5/10/2018 5:13 PM (#906191)
Subject: Shout out to great customer service!

Posts: 20263

Location: oswego, il

I was out last Saturday and one of the lures i was throwing was a 6" livingston B-Viper. Great erratic action, i think i have found a bait that will rival my old nate bait shad. I had a bachalsh and the small rubbber tail came off. Unfortunately that tail plays an integral role in the bait's action.

I emailed the company on sunday, explained what i did and asked if i could get replacemt tails. Monday they asked for my address today i have 3 new tails! That is pretty awesome customer service. I like really erratic baits, this one and the head hunter fit the bill!

Tackle Industries

Posted 5/11/2018 6:14 PM (#906273 - in reply to #906191)
Subject: Re: Shout out to great customer service!

Posts: 4053

Location: Land of the Musky

Heard good things about them in the past... Good to see a company this size is on the ball!!

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