Posts: 100
| Lundbob - 10/11/2016 8:27 AM
I wouldn't buy a boat\motor from 1 dealer and expect a different dealer to service it. Yes they will\have to but that doesn't mean your even close to their highest priority. Go to bbcboards.net and there are many threads about this. Lots of nightmare stories. Guys have had boats sit for weeks during peak season.
I've been hearing this in one form or another for decades...about cars, trucks, boats...you name it...and have never, ever found it to be true. I buy virtually everything used, often from private parties hours from where I live, then have it serviced by local dealerships. Never run into any kind of problem, with one small exception, which I resolved as follows...
If a dealer is dealing in a product, they are most often bound by contract to service the product, regardless of where it was purchased. Should a consumer run into an issue where they think they are being given the runaround, a quick call the the company and a discussion with the right people gets the ball rolling. Every dealer of nationally sold brands touts the "national network" of places to get your product serviced...call their bluff...
Another thing: Dealers love service work. Very profitable. Why would they refuse it? It's easy money and jerking a customer around in the days of the internet is just stupid...
Were this true, if your car/truck/boat/outboard broke down on vacation, you'd have to have it towed home to get it fixed in a reasonable amount of time...that's just silly...
Edited by Further North 10/22/2016 12:54 PM
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