Posts: 1245
Location: Madtown, WI | Ok this is almost a joke...but I have to comment since it is such blinded product support TJ. I am not into product bashing...but I am into addressing true FACTS that are issues with products. Everything me and others are experiencing are issues, and facts that the company best address or significantly loose customer base, plain and simple.
FIrst off, I am a consumer product developer for a living. If the product doesn't meet the customers needs, it is soon seen in our sales and customers walking away.
To blindly say that we need to adapt the way WE the consumer use the tools so they work, is a great way to run a business into the ground. We used the tools the way they were originally designed. The issue is then they changed the game and didn't make a interface that sucessfully communicates and transfers the data between the two generations. This is a HUGE issue period.
THe whole discussion around using trials etc, thats a joke. Seriously, if you ever fished a very complex piece of structure out in the middle of no where with one of us that uses icons/waypoints effectively, I bet you would have your eyes opened. If bass fisherman are NOT doing this, well I have a method that will definately help someone climb the leader board.
Ask them these questions:
1. Can they do a program update to incorporate an option to select "display waypoint names" and "Hide all waypoint names" This would be very helpful.
2. Can they reprogram an option to download different waypoint symbols. ie the ghost of an X they have now, over the Dark Fully colored X they USE to use, is just soooo much harder to see now when it is at your foot.
TJ, instead of blindly defending lowrance and suggesting we change how we fish AWAY from their older technology and adapt to THIER new technology....how about you work with us and lowrance to help us improve their product so it clearly meets the need of the consumers.
I am a lowrance fan, always have been. However, with the few of us complaining about legitimate issues, there are ARMIES behind us feeling the same way that will likely just walk away over to someone else versus trying to get the issues addressed.
THAT help would be much more helpful to lowrance, you and us.
Cory |
