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Posts: 80
Location: Waukesha, WI | Fishing tonight I had the top 14" of my rod explode luckily not with a fish on the other end. The rod I broke is a Okuma EVX 8'6"xh. The rod has a lifetime warranty, but the shop I bought the rod from no longer carries Okuma rods. Just wondering how I should go about getting my rod replaced. How was the customer service with Okuma. Never over stressed the rod biggest baits that I threw were mag dawgs but that didn't happen often as I have a dedicated rubber rod. |
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Posts: 1276
Location: E. Tenn | Here's the warranty.. http://assetsstage.okumafishing.com/warranty%20documents/Okuma-Limi...
..and all that other stuff.. https://www.okumafishing.com/resources/customer_service
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Location: Latitude 41.3016 Longitude 88.6160 | Dial 909 923-2828 and ask for customer service. |
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Posts: 2687
Location: Hayward, WI | Yup, get in touch with Okuma. I have always received good customer service from them. I'm sure they'll take care of you especially if the rod was under warranty. |
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Posts: 14
| Had an 8' 6" xxh explode with a 47" er on. Boated and released the fish. Customer service is excellent! $20.00 Check and the section that describes the rod and they mail you a new one. |
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Posts: 73
Location: Northern Indiana | diawaguy - 6/12/2014 7:37 AM
Had an 8' 6" xxh explode with a 47" er on. Boated and released the fish. Customer service is excellent! $20.00 Check and the section that describes the rod and they mail you a new one.
Had a similar experience. Had a 46" fish eat on the eight and when I set the hooks back into the fishes mouth the rod snapped. Still boated the fish. I agree that the customer service is excellent. |
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Location: MN | Love those rods. Wish they still made them in full grip. |
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Broken Okuma rod