Tackle Industries Customer Service!
black_dawg
Posted 10/22/2012 1:22 AM (#592383)
Subject: Tackle Industries Customer Service!





Posts: 173


Location: Green Bay, Titletown, WI
I know this is no secret, TI's customer service is just awesome! I'm in Afghanistan, trying to order a few rods for my leave at the the end of Nov. and couldn't get the paypal to work. I emailed James, and he got the problem solved right away. Absolutely outstanding! Thanks James!

I just hope the water is soft enough to use the new rods while I'm home!
horsehunter
Posted 10/22/2012 4:00 AM (#592390 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!




Location: Eastern Ontario
Keep safe the Fall Fatties are waiting for you.
esoxone
Posted 10/22/2012 4:54 AM (#592392 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!




Posts: 424


James is a Great and Good man and his customer service is Top Notch !!!!!

Chris,Good Luck in Afghanistan !!!

esoxone
Jess
Posted 10/22/2012 11:16 AM (#592438 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!




Posts: 33


Aman to that!!!!
fishfirst92
Posted 10/22/2012 12:10 PM (#592453 - in reply to #592438)
Subject: Re: Tackle Industries Customer Service!





Posts: 661


Location: Sussex, NJ
James is a great guy with great service. Black Dawg thank you for serving over seas to help keep us safe. Come home safe and enjoy chasing the muskies!
black_dawg
Posted 10/22/2012 12:27 PM (#592457 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!





Posts: 173


Location: Green Bay, Titletown, WI
Thanks guys! Will do! And like always....IT'S MY PLEASURE!
esoxone
Posted 10/22/2012 2:39 PM (#592487 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!




Posts: 424


Chris,Say Hello to the Italian Soldiers !!!

God Bless You and Take Care !!!

esoxone
Tackle Industries
Posted 10/22/2012 5:02 PM (#592528 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!





Posts: 4053


Location: Land of the Musky
Chris,
No problem at all! You will be getting a few extras with your rods too. Just a little something to help say "thanks you" for all you guys do for us. My family and I truly appreciate your sacrifice.
James

ARmuskyaddict
Posted 10/22/2012 10:36 PM (#592647 - in reply to #592383)
Subject: Re: Tackle Industries Customer Service!





Posts: 2024


And this is an example of is why he has that great reputation! I am new to musky hunting and only get out a couple times a year. Being on a budget, I bought some TI gear and love it! I fished with a friend who is a guide and he was quite impressed with the 9 foot XH 2 piece I bought from TI, as well as the bucktails. Hopefully I never have to experience any customer service needs, but it's nice to know that it will be handled well if I do.