St. Croix Rods....Eye problems?
cast4musky
Posted 4/25/2011 1:04 AM (#494935)
Subject: St. Croix Rods....Eye problems?





Posts: 865


Have a strange question, last year two of my rods had the inserts pop out of my St Croix rod eyes. Now again this year I just realized that another rod is missing an insert.......... My question is can inserts for the eyes be purchased and inserted? or do I have to replace the eyes again ? These are all my St. Croix Premium Rods Thanks Mike Sr.
Tackle Industries
Posted 4/25/2011 6:24 AM (#494940 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 4053


Location: Land of the Musky
New guide will be needed. The inserts are molded into the guide. St. Croix has a great warranty program. They will take care of you.
bowhunter29
Posted 4/25/2011 8:00 AM (#494945 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 908


Location: South-Central PA
It would be much cheaper to find a custom builder in your area and have them replaced. The shipping will kill you if all you need is an eye replaced and you send it back to St. Croix. It should cost you about $10 per guide to have them done by a builder.

Have you been able to pinpoint what's causing the inserts to pop out? Are you storing them in a rod locker on a boat? The most common culprit I've seen is accidentally bending a guide and then having the insert pop out when the guide is bent back into position due to the torque on the guide frame. At any rate, it's not a big deal and it's a very simple fix for a builder.

jeremy
erico
Posted 4/25/2011 9:56 AM (#494963 - in reply to #494945)
Subject: Re: St. Croix Rods....Eye problems?





Location: Hayward WI
Shipping a rod back to St Croix costs $10 with FedEx, you can buy the shipping label off the St Croix website, print it off paste it on the tube and bring it to any Fed Ex drop site, I did this last week.
http://www.stcroixrods.com/shop/catalog/Warranty_Returns-11-1.html#


Agreed though that for the cost a local fix may be cheaper.
DR in VA
Posted 4/25/2011 10:46 AM (#494969 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 210


Location: VA
Guide rings are held in with CA. The entire guide needs replaced to be done correctly. you can replace the ring and super glue (CA) it back in but most done this way do not last. 50/50 shot. I'd replace the guide.

I've shiped a lot of rods by every shipper out there and never once was it $10.00 unless it was a 2 piece rod.

Average ship cost ranges from
$15-40 depending on: where it's going, length, weight and girth

Just me.

DR
Jeff Hanson
Posted 4/25/2011 1:15 PM (#494997 - in reply to #494969)
Subject: Re: St. Croix Rods....Eye problems?




Posts: 944


Thats why I sold all my St. Croix. got sick of having to replace guides all the time.
I switched to Musky Innovations Pro Series rods 3 years ago and have yet to have one crack chip or fall out
Jeff Hanson
madisonmuskyguide.com
DR in VA
Posted 4/25/2011 1:47 PM (#495006 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 210


Location: VA
Jeff,

I seen a pretty good run of SC's that had guide ring failures. Most all of them were SCII blanks (premere).

DR
Ryan Marlowe
Posted 4/25/2011 2:49 PM (#495017 - in reply to #495006)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 143


Location: Lake of The Woods
I have mentioned this before in other posts, the premier guide inserts seem to pop out. This does not happen on the Legend tournament line up which i love. I dont know why they havent addressed this problem? With some of the new Croix line ups being priced so close to the premier, i wonder how much longer they will use it???
DR in VA
Posted 4/25/2011 7:34 PM (#495079 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 210


Location: VA
Ryan,

Hard to say. StCroix is a quality company, always have been. They do not make the guides, they are outsourced. My guess is the "bad" run may have been a batch made overseas and likely bought by the thousands per size.

Lets hope the past is just that, past.

DR
allegheny river kid
Posted 4/25/2011 8:01 PM (#495085 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?




Posts: 463


Location: Sw Pennsylvania
Glad this post came up this weekend. I had an eyelet break this weekend on premier just moving the rod around the shed. I have st croix avid walleye rod that has a smashed tip also.
muskymandan
Posted 4/26/2011 1:54 PM (#495227 - in reply to #494935)
Subject: RE: St. Croix Rods....Eye problems?





Posts: 322


Yep I have had the same problem before on an 8 foot premier. Two line guides down from the tip of the rod is where it came out. The rod was only a week old. But Dan from the service department took care of me. He actually gave me free shipping one way. I swapped it out for a Legend Slingblade anyways. But yeah seems to be an issue they should resolve. By the way if you go on the St Croix website you can buy a discounted fedex shipping label for $10. You could send st croix 10 rods in a tube if you wanted to.
sworrall
Posted 4/27/2011 12:05 AM (#495392 - in reply to #494935)
Subject: Re: St. Croix Rods....Eye problems?





Posts: 32886


Location: Rhinelander, Wisconsin
I bet SC will get this handled, if they haven't already. Good, solid company with an excellent customer service record.