Thanks to Okuma and Mark
curleytail
Posted 7/29/2008 11:43 PM (#328881)
Subject: Thanks to Okuma and Mark




Posts: 2687


Location: Hayward, WI
I just wanted to say thank you to Mark for being on this board representing Okuma, and also thanks to Okuma for having such great service. I've had a little issue with two of my Indurons. Not a major issue, but something that needed attention.

Mark has been AWESOME answering my questions, and has sent me the replacement parts I needed quickly, and free of charge. There is no such thing as a bulletproof reel. They can all break down. If they do, it's nice to know that you bought the product from a company that will do everything possible to make everything right for you.

Thanks guys.

curleytail
birchies
Posted 7/31/2008 9:36 PM (#329243 - in reply to #328881)
Subject: Re: Thanks to Okuma and Mark




Posts: 14


I second that. Mark and Okuma are awesome
esoxman50
Posted 8/1/2008 8:47 AM (#329284 - in reply to #329243)
Subject: Re: Thanks to Okuma and Mark




Posts: 134


Mark and Okuma get my vote as well. It's not just a job to him; he belives in the products he represents and he backs up his beliefs with the service he provides to us all.

Joe W
RiverMan
Posted 8/1/2008 12:11 PM (#329326 - in reply to #328881)
Subject: Re: Thanks to Okuma and Mark




Posts: 1504


Location: Oregon
I agree........Mark got both of mine running perfect!

Jed V.