Posts: 2687
Location: Hayward, WI | I just wanted to say thank you to Mark for being on this board representing Okuma, and also thanks to Okuma for having such great service. I've had a little issue with two of my Indurons. Not a major issue, but something that needed attention.
Mark has been AWESOME answering my questions, and has sent me the replacement parts I needed quickly, and free of charge. There is no such thing as a bulletproof reel. They can all break down. If they do, it's nice to know that you bought the product from a company that will do everything possible to make everything right for you.
Thanks guys.
curleytail |