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Posts: 58
| Sorry to tell everybody that we just got some of are lures from the
manufacture and found out that there was some sort of problem with
quality control, The 4.5" seem to be good, all the ones that we tank
tested today were fine. The 6.5" were tested and we found that some ,
about 50% were not what they should be.
Some sink slow 1 to 1.5 feet per second. That is how they were design
by my son and I. The others just barely float. They have retained the
action we wanted regardless, but if you are not happy with the 6.5
P~ron~ah we will do all that is possible to correct any problem you
have.
We have notified the manufacture to stop production.
We at Madd Dogg Lures are just starting out, and really want to
provide a quality lure.
My pledge to all is to give that to anyone who buys one of our lures ,
{The P~ron~aH}
Thanks Again
Ron and Matt
Madd Dogg Lures Inc.
Chicago Illinois
Contact us with any questions or comments.
e-Mail [email protected]
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Posts: 58
| Reports from other board so far is that the few that have been sold are OK
I know some will not be . Let us know..............
RonP
Madd Dogg Lures
[email protected] | |
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| ron
let's face it, SH** happens to us all- you did the right thing by bringing this to our attention, and i'm sure you'll treat people right if there is a problem with a lure. nice looking bait, saw them in r&h's catalog, good luck with them
steve | |
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Posts: 58
| Thank you Steve ,
That means a lot to me to have a postitive responce I'll pass it on to Matt {my son} It's late {1:45am} just got done re-clearing about 20
or so baits, No one really needs sleep anyway........................... well it's Back to work.
Thanks Again
RonP
Madd Dogg Lures
caveman@ core.com | |
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Posts: 477
Location: Iowa | Steve is right, it was beyond your control, and you are doing the right thing by facing this head-on and getting out and being sure everyone knows of this before they find out they may or may not have one of the bad ones. Customer service seems to be VERY important in this muskie industry, and it looks like you're getting a good start on that. Good luck. | |
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Posts: 58
| Thanks Shawn,
It's nice to here that , it sound like everybody will give us a chance.
RonP
Madd Dogg Lures. | |
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Open Letter From Madd Dogg